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Nortel Systems Architect

Fort Stewart, GA

Posted: 06/05/23 Job Number: 477

Job Description

Urgently hiring a PBX Technician in the Fort Stewart, GA area! Candidate will focus on PBX troubleshooting, repairs, and upgrades of PBX equipment.  Nortel / SL100 experience and security clearance REQUIRED!

Essential Job Functions/Responsibilities:
  • Perform end-user on-site support
  • Perform day to day operations and maintenance of PBX system and peripheral equipment to include paging and call accounting system.
  • Maintain updates/revisions of documentation of manufacturer hardware/software associated with PBX equipment.
  • Provide monthly reports of port count, card status to include bad ports, active and port availability, digital line card and analog message line waiting cards, and cards installed or moved.
  • Pro-actively identifying issues and collaborating with cross-functional teams to help enhance current solutions.
  • Perform routine maintenance in accordance with OEM documentation and best practices.
  • Perform software updates to PBX system as required.
  • Troubleshoot circuit problems.
  • Update databases necessary for the operation of telephony system including all BARS, NARS, and CBT associated programming.
Candidate Requirements:
  • Nortel/SL100 PBX system experience
  • Security clearance
  • Microsoft 365 and associated applications (Teams, Excel, Word, and etc)
  • Nortel SL100
  • CS1000E
  • Knowledge of System Manager
  • Knowledge of Session Managers
  • SIP Trunking
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